Letters to the Editor

Satisfied with the Oceanside Health Centre

I have had several occasions to use the services provided by the staff of the Oceanside Medical Centre, and I am writing this note to applaud.

When one enters the front doors, there are two very pleasant ladies who initially directed me, and then subsequently merely (and I use this word advisedly) greeted me as I entered the main hall.

On my first and second visits, I was directed to the LifeLab and to the X-ray facility, and was looked after in short order.

More recently, I have had a series of appointments with staff in ambulatory care. I try to arrive a few minutes early and use the electronic check-in.

One “swipes” one’s B.C. Medical card, the screen tells you it’s working, and then tells you that you are checked in. So there is no waiting in a queue, and one can then relax in the waiting area until called by a nurse.

I have found that my appointments are remarkably on time, and that the nursing staff are pleasant and highly skilled. Now of course if an emergency case comes in, then those of us who are not emergencies will have to wait a bit.

If you need to go to the centre, don’t be put off by the apparently full parking lot. Each time I have gone, it looked full on first glance, but I have always found a spot easily, and when I have walked in, the building seems surprisingly empty.

To me it seems to be busy, but not hectic. I presume there are offices and treatment centres both upstairs and on the ground floor, and that this may account for the lack of crowding and line-ups.

At certain times of the day (e.g. the evening rush hour), leaving the parking lot and trying to make a left turn onto the Alberni Highway towards downtown Parksville may be difficult. This has happened to me two or three times, but it is not a major inconvenience.

In all, I am very satisfied with the treatments I have received, and as I said at the outset, I applaud and congratulate the staff for their competencies.

To my mind, there is no need to travel to Nanaimo or Victoria for initial treatments, but of course the centre is not equipped with all the high-tech scanners, etc. available in larger hospitals.

It is my understanding that we and our neighbours are using the services offered more and more, and therefore more nursing help would be very welcome.

A. James Kayll

Qualicum Beach

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