Neelam and Mark Nagra of M&N Mattress Shop celebrate 14 years of business in Parksville Saturday at their anniversary sale.

M&N Mattress a fixture in Parksville for 14 years

There are health-science considerations when buying a mattress

M&N Mattress Shop stands for two things: Mark and Neelam, who own the shop; and Matthew and Natasha, their children.

On Saturday, Mark and Neelam Nagra celebrated

14 years of business in Parksville at their shop along East Island Highway.

Mark is from Campbell River and Neelam is from Port Alberni. The couple met in college and bought their first business, M&N, in 2000. Since then, they have gone on to raise both their children, now 20 and 22 in this community, and create a storefront that’s been a centerpiece in Parksville for more than a decade.

“When we first bought the business it was really exciting,” said Mark. “Having a new business is like having a new baby, you get to grow with it.”

Now 14 years later, he said it’s all about the customers.

“It’s about talking with repeat customers, getting hugs, going to home shows and helping people,” he said. “And our testimonials are through the roof.”

Mark said he’s been in sales since 1987, but the health component of mattresses was an attractive feature so he and Neelam decided to specialize in the sleep industry.

“We have products that increase oxygen, blood flow and sleep,” he said. “Which are all really important.”

Neelam said the store specializes in healthy sleep products and innovative sleep technology.

She said 99 per cent of the products they carry are made in Canada, many in British Columbia — such as the Ironman Recovery Mattress from Vancouver.

She said supporting the local economy is an important part of the store’s mandate.

Just last week in Victoria, Mark and Neelam received an A-plus rating, the highest you can achieve, at the 2014 Better Business Bureau (BBB) Award gala.

“That was the proudest moment in the last 14 years,” said Mark, about how it felt to receive the prestigious business rating. Neelam agreed, saying it felt “awesome.”

According to the BBB, ratings are determined based on a business’ type, time in business, complaint volume, background information and understanding of business.

“We’ve only had three complaints in the last three years and they’ve all been resolved,” said Mark. “So I’d say that’s pretty good.”

M&N Mattress Shop is located at 1-291 East Island Highway in Parksville. The store is open from Monday to Saturday from 9.30 a.m. to 5.30 p.m. and Sunday from 12 p.m. to 4 p.m. For more information contact 250-248-7133 or visit www.parksvillemattress.com.

Just Posted

Two nature-inspired artists display oil paintings at Qualicum gallery

Judy Maxwell and Lloyd Major depict scenes of wildlife, landscapes and the west coast

Parksville seniors getting stronger with age

Weightlifting couple qualify to compete at Worlds Masters in Montreal in August

Camera captures cougar lurking in Parksville’s Foster Park neighbourhood

Resident shared photo to alert others to big cat’s presence

VIDEO: RCMP ask kids to help name soon-to-be police dogs

13 German shepherd puppies will be born this year

Vernon ordered to reinstate terminated firefighters caught having sex at work

City believes arbitration board erred, exploring options

Dozens of B.C. temperature records smashed as spring brings early warmth

Squamish Airport was the hottest spot in all of Canada on Monday

Hackers seek holes in B.C. Hydro power grid, auditor says

System meets standards, but local outages still a concern

Nanaimo RCMP stop cyclist with no helmet, find out he’s wanted for murder

Kyle Antonio Dias, 19, to face second-degree murder charge in Toronto

British Columbia Teachers’ Federation welcomes new leader

Teri Mooring will take over as president this summer

Disappearance of Merritt cowboy now deemed suspicious: police

Ben Tyner was reported missing when his riderless horse was discovered on a logging road

Distillers hope federal budget scraps alcohol escalator tax

Tax hike set for April 1, marking third automatic increase in three years time

Kids found playing darts with syringes in Vancouver Island park

Saanich police is urging people to throw out their syringes properly and safely

Most Read