(Black Press Media files)

(Black Press Media files)

Uber, Lyft unveil COVID-19 protocols requiring masks for drivers, passengers

Sanitizing cars, washing hands and no front-seat passengers for ride-hailing services

Two major ride-hailing companies are requiring their drivers, couriers and passengers to wear masks as part of a new set of measures aimed at containing the COVID-19 pandemic in Canada.

The Uber, the San Francisco-based technology giant, says starting Monday drivers won’t be able to pick up customers until they have verified they are wearing a mask via photo-recognition software built into the Uber app.

For its part, Lyft is also requiring all drivers and passengers to “self-certify” that they will wear face mask, are symptom-free, and will follow all local, provincial and national health official rules

Both companies’ drivers will also have to agree to a series of terms promising that they don’t have COVID-19 symptoms, have disinfected their vehicle and have washed their hands.

Passengers and drivers will be able to cancel rides if the person operating or entering the vehicle doesn’t wear a mask and if someone removes a mask partway through the trip, and will have an option to notify Uber about the removal when they rate the ride.

No passengers will be allowed to sit in front seats and no more than three passengers will be allowed in the vehicle for Uber X and XL rides.

When they book a ride, passengers will be advised to wear a mask, sanitize hands before and after a trip, sit in the back seat and open a window if possible.

Uber Eats couriers will be able to notify Uber about restaurants that are not following physical distancing or have a long wait, and restaurants will be able to tell Uber when a courier is not wearing a mask or following protocol.

ALSO READ: Struggling smaller airlines worry federal aid may come too late, if at all

– with files from Katya Slepian/Black Press Media

The Canadian Press


Like us on Facebook and follow us on Twitter.

Want to support local journalism during the pandemic? Make a donation here.

Coronavirusride hailing

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

(File photo)
PQB crime report: Vandals strike in Parksville, prowler lurks in Nanoose Bay

Oceanside RCMP receive 276 complaints in one-week period

The intersection of Despard Avenue and Moilliet Street, where a child was struck and injured in November 2020. (Mandy Moraes photo)
High-traffic Parksville intersection to get temporary 4-way stop

City staff to monitor effectiveness of traffic-calming measure at Despard and Moilliet

Vancouver resident Beryl Pye was witness to a “concerning,” spontaneous dance party that spread throughout social groups at Kitsilano Beach on April 16. (Screen grab/Beryl Pye)
VIDEO: Dance party erupts at Vancouver’s Kitsilano Beach to the dismay of onlookers

‘It was a complete disregard for current COVID-19 public health orders,’ says Vancouver resident Beryl Pye

A syringe is loaded with COVID-19 vaccine at a vaccination clinic run by Vancouver Coastal Health, in Richmond, B.C., Saturday, April 10, 2021. THE CANADIAN PRESS/Jonathan Hayward
B.C. to open up COVID vaccine registration to all B.C. residents 18+ in April

Registration does not equate to being able to book an appointment

(Black Press file photo).
Multiple stabbings at Vancouver Island bush party

Three youths hospitalized after an assault in Comox

Selina Robinson is shown in Coquitlam, B.C., on Friday November 17, 2017. British Columbia’s finance minister says her professional training as a family therapist helped her develop the New Democrat government’s first budget during the COVID-19 pandemic, which she will table Tuesday. THE CANADIAN PRESS/Darryl Dyck
B.C. finance minister to table historic pandemic-challenged deficit budget

Budget aims to take care of people during pandemic while preparing for post-COVID-19 recovery, Robinson said

Each spring, the Okanagan Fest-of-Ale is held in Penticton. This year, as a result of the COVID-19 pandemic, the festival will not be held. However, beer is still available. How much do you know about this beverage? (pxfuel.com)
QUIZ: How much do you really know about beer?

Put your knowledge to the test with this short quiz

Pat Kauwell, a semi-retired construction manager, lives in his fifth-wheel trailer on Maxey Road because that’s what he can afford on his pension, but a Regional District of Nanaimo bylaw prohibits using RVs as permanent dwellings, leaving Kauwell and others like him with few affordable housing options. (Chris Bush/News Bulletin)
Housing crunch or not, it’s illegal to live in an RV in Nanaimo

Regional District of Nanaimo bylaw forcing pensioner to move RV he calls home off private farm land

Lord Tweedsmuir’s Tremmel States-Jones jumps a player and the goal line to score a touchdown against the Kelowna Owls in 2019. The face of high school football, along with a majority of other high school sports, could significantly change if a new governance proposal is passed at the B.C. School Sports AGM May 1. (Malin Jordan)
Power struggle: New governance model proposed for B.C. high school sports

Most commissions are against the new model, but B.C. School Sports (BCSS) and its board is in favour

The B.C. Centre for Disease Control has listed Harbour Air and Air Canada flights to and from Nanaimo, from April 3, 4 and 12, on its list of flights with COVID-19. (News Bulletin file)
COVID-19 cases reported for Nanaimo flights, says disease control centre

Nanaimo flights for April 3, 4 and 12 listed on BCCDC’s list of flights with COVID-19

A motorcycle instructor going through a traffic cone course. (Photo courtesy of BC Traffic Services)
B.C. Traffic Services reminds drivers to share the road with motorcyclists

36 riders are killed in 2,400 crashes involving motorcycles on B.C. roads every year

Most Read