Find more selection, same great service at expanded M and N Sofa!

The recently expanded and renovated M&N Sofa location celebrates its grand opening Aug. 10.

The recently expanded and renovated M&N Sofa location celebrates its grand opening Aug. 10.

For 19 years, Mark Nagra and his M&N Mattress team have built a reputation on giving customers exactly what they want: quality, value and service to match.

The philosophy was instilled early, when Mark got his start in the industry three decades ago, and it’s one he’s shared with everyone he’s worked with since. “We know our product, we know our customers and we strive to treat them the way we’d want to be treated. Our team gets regular testing on industry and product knowledge, technology and options are always changing. Customers want to shop where the salesperson knows how the product is built, and why one option is better than another,” he says.

And that’s why when customers asked for the same level of quality in home furnishings that M&N had long provided their mattress clients, Mark and wife Neelam were happy to oblige!

“They spoke, we listened,” Mark says while visiting the recently expanded and renovated M&N Sofa location, celebrating its grand opening Aug. 10.

First opening a small showroom, “right away we started seeing more traffic than we expected, so when the spaces next door came open, we saw the opportunity to expand.”

Working with three respected BC suppliers – Stylus, celebrating 60 years, Elite Designs and Vogue Designs – customers benefit not only from lifetime warranties on springs and frames, but the opportunity to customize furnishings with their choice of wood, fabrics and accent details. And Mark looks forward to building that Canadian lineup following last week’s North American Furniture Show in Las Vegas. “We have even more exciting products coming in a few months that will definitely spruce up our showroom.”

“In the M&N logo, there’s always been a maple leaf behind it and that represents our effort to do as much as we can Canadian,” Mark says.

Not only does that local focus lower M&N’s carbon footprint, it also allows M&N to provide better availability, delivery and no-hassle warranty solutions. “There’s no 1-800 number to call with us,” Mark explains. “If you have any concerns with a sofa or mattress, you call and we do all the legwork. Customers spend their hard earned savings, and when it comes to service, speed of service is key, and that’s our focus.”

Committed to selection & service

Whether shopping for a sofa, cabinet bed, mattress or pillow, you’ll benefit from that M&N quality and service, reflected in their A+ BBB rating and 4.9-star Google rating (one of the best in the furniture/mattress industry in Canada), and in BBB Torch Award recognitions for outstanding sales and customer service. In fact, the M&N team is regularly recognized for its commitment to ethical decision making, trustworthiness, customer service excellence and community engagement. A Torch Award Finalist in 2014, M&N was a Torch Award winner in 2015, 2017 and 2018!

RELATED READING: Mattress Shop Carries the Torch for Customer Service

“It’s not difficult to make people happy – they want to buy where they can trust the service,” Mark reflects. “Our success is a creation of service, from the sales team to the delivery team and in between. It makes me smile to know that we’re all on the same page. We really do have a fantastic team that is willing to go to great lengths to make our customers, the ones that put food on our tables, happy. We wouldn’t exist without our customers, and they have been very supportive over the past almost 19 years.”

Join the grand opening celebrations!

With renovations complete, M&N Sofa welcomes the Parksville and Qualicum communities for grand opening celebrations Aug. 10.

“Come say ‘Hi,’” Mark says. And while you’re browsing, enjoy some refreshments, enter to win a signed Bo Horvat Canucks jersey and watch for a variety of give-aways and door crashers!”

Just Posted

Town of Qualicum Beach council will charge the St. Andrews Lodge Historical and Cultural Society for power and heat for the historic lodge. (PQB News file photo)
Society to pay electric bills for historic St. Andrews Lodge in Qualicum Beach

Group will not have access to building until lease is formally signed

A unique-looking deer has been visiting a Nanoose Bay property with its mother. (Frieda Van der Ree photo)
A deer with 3 ears? Unique animal routinely visits Nanoose Bay property

Experts say interesting look may be result of an injury

The section of Highway 19A between Laburnum Road and Goodyear Road was closed to traffic due to a single vehicular accident. (DriveBC illustration)
Section of highway closed after vehicle hits pole near Qualicum Beach

Traffic disrupted for hours; two people taken to hospital

Joan LeMoine. (Peter McCully photo)
OPINION: Joan LeMoine represented the very best in all of us

Beloved Parksville area volunteer left an indelible mark on the community

Keith the curious kitten is seen on Nov. 4, 2020 at the Chilliwack SPCA. Friday, Jan. 22, 2021 is Answer Your Cat’s Questions Day. (Jenna Hauck/ Chilliwack Progress file)
Unofficial holidays: Here’s what people are celebrating for the week of Jan. 17 to 23

Answer Your Cat’s Questions Day, Pie Day and International Sweatpants Day are all coming up this week

JaHyung Lee, “Canada’s oldest senior” at 110 years old, received his first dose of the COVID-19 vaccine on Thursday, Jan. 14, 2021. He lives at Amenida Seniors Community in Newton. (Submitted photo: Amenida Seniors Community)
Sooke’s Jim Bottomley is among a handful of futurists based in Canada. “I want to help people understand the future of humanity.” (Aaron Guillen - Sooke News Mirror)
No crystal ball: B.C. man reveals how he makes his living predicting the future

63-year-old has worked analytical magic for politicians, car brands, and cosmetic companies

A still from surveillance footage showing a confrontation in the entranceway at Dolly’s Gym on Nicol Street on Friday morning. (Image submitted)
Troublemaker in Nanaimo fails at fraud attempt, slams door on business owner’s foot

VIDEO: Suspect causes pain and damage in incident downtown Friday morning

Seasonal influenza vaccine is administered starting each fall in B.C. and around the world. (Langley Advance Times)
After 30,000 tests, influenza virtually nowhere to be found in B.C.

COVID-19 precautions have eliminated seasonal infection

Prime Minister Justin Trudeau listens to a question during a news conference outside Rideau cottage in Ottawa, Friday, January 8, 2021. THE CANADIAN PRESS/Adrian Wyld
Trudeau says Canada’s COVID vaccine plan on track despite Pfizer cutting back deliveries

Canadian officials say country will still likely receive four million doses by the end of March

Jobs Minister Ravi Kahlon shared a handwritten note his son received on Jan. 13, 2021. (Ravi Kahlon/Twitter)
Proud dad moment: B.C. minister’s son, 10, receives handwritten note for act of kindness

North Delta MLA took to Twitter to share a letter his son received from a new kid at school

Randy Brown, owner of Wintergreen Apartments on Fourth Avenue, has five trailers and a motorhome at the back of his property that he is renting to people who had been previously homeless. He wants to put 15 trailers on his property, hooked up to city sewer and water and BC Hydro. (SUSAN QUINN/ Alberni Valley News)
Alberni building owner digs in, refuses to remove illegal trailers

Port Alberni council gives owner two-week reprieve on remediation orders

Lilly and Poppy, two cats owned by Kalmar Cat Hotel ownder Donna Goodenough, both have cerebellAr hypoplasia, a genetic neurological condition that affects their ability to control their muscles and bones. Photo by Alistair Taylor – Campbell River Mirror
VIDEO: Wobbly Cats a riot of flailing legs and paws but bundles of love and joy to their owner

Woman urges others to not fear adopting cats with disabilities

Most Read