Excellent service from FD

Results in from resident survey regarding Parksville Fire Department

A new survey suggest Parksville residents are pretty happy with their fire department.

Though the department had hoped for a larger response, they are happy with the level of satisfaction and thoughtful responses from 69 residents of the Parksville Fire Protection Area who responded online in February and March. The response rate gives it a 15 per cent margin of error.

Of the responses, 78 per cent found the service to be “excellent or very good,” and 86 per cent said firefighters were courteous and helpful.

“They have a lot of support within the community and it’s important to get a sense of where we stand,” said mayor Chris Burger, who added that having the department operate at a professional standard is key to recruiting and retaining volunteers.

“The actual fighting of fires is a small part of what they do,” he said, pointing to all of the community education, safety inspections and other issues they deal with.

In a news release, the city said the responses indicated a need for more information on the department’s activities — particularly evident in the responses to a question about what incidents to which the fire department responds.

“We appreciate the time residents took to provide their comments and suggestions and the input will be considered as part of the department’s strategic planning review,” said fire chief Doug Banks.

While the survey found almost everyone is aware of the department and that it is a volunteer department, only 21 per cent had used the services including public education, burning complaints, gas leaks, building inspections and fire suppression.

While 91 per cent said they are aware of the annual recruitment campaign, only 35 per cent have considered volunteering.

The lowest responses came in the area of emergency preparedness where 54 per cent said they are prepared for a large scale emergency or disaster, only 66 per cent are aware of the community emergency program and just 57 per cent would like to see more public training from the department.

Of the 13 respondents who operate a business in Parksville, eight feel their businesses are prepared for an emergency or disaster.

“I don’t know how that compares to other communities,” Burger said. “We always want to see that higher but it’s good to see there’s some level of thinking about emergency preparation.”

The responses indicated the best ways for the department to communicate with residents were local newspapers (77%), City and PVFD websites (57%), public education (31%), e-mail (28%) and other “social media” (28%).

The fire protection area, estimated at 20,000 people, includes Parksville and parts of the Regional District of Nanaimo including San Pareil, Morningstar, Columbia Beach, French Creek, Fourneau Road and the Forever Green Estates.

Check www.pvfd.ca for more on the department.

Just Posted

Town of Qualicum Beach to sell more than $5M in real estate

Sales to pay for recent real estate purchases, including St. Andrews Lodge

France doubles up Croatia 4-2 to win World Cup

Played in Moscow Russia, latest Fifa World Cup marks the highest scoring final since 1966

Living with obsessive compulsive disorder

The Big Read: Vancouver Island mom calls for more mental health services as son battles OCD

Parksville councillor says info more ‘forthcoming’ in the future on supportive housing project

Leanne Salter said she was ‘kept in the dark’ on details about 222 Corfield St. South

VIDEO: Top winners announced for sand sculpting competition

See the sculptures as they progress through the competition at Parksville Community Park

VIDEO: Firefighters put out brush fire in Nanaimo

Fire broke out in the area of a new development under construction in East Wellington

Former NHL goalie Ray Emery drowns in Lake Ontario

Police say the 35-year-old’s death appears to be a ‘case of misadventure’

Air quality statement warns of smoky air for Kamloops area

Environment ministry says area on north side of Thompson River may be affected by wildfire smoke

Pussy Riot claims on-field protest at World Cup final

Russian protest group claimed responsibility after four people ran onto field in police uniforms

Fans party on Montreal streets after French World Cup win

To city is home to nearly 57,000 French nationals

B.C. VIEWS: Making private health care illegal again

Adrian Dix battles to maintain Cuba-style medical monopoly

Almost every part of Canada’s largest national park deteriorating: federal study

Drawing on decades of research — the report lists 50 pages of citations

Activists protest outside Kinder Morgan terminal in kayaks, canoes

Tsleil-Waututh elder Ta’ah Amy George led the water ceremony from a traditional Coast Salish canoe

Most Read