ICBC says it never uses text messages or social media to communicate sensitive information. (Pixabay)

ICBC warns of text scam

Corporation says customers should delete texts that appear to offer a refund

ICBC is advising its customers to delete any recent text messages claiming to be from the auto insurer, because the messages could be a scam.

Spokeswoman Joanna Linsangen says several customers report receiving texts informing them of a refund for a traffic fine or red-light violation and providing a link to claim the money.

Linsangen says the link directs the user to a site where personal banking information must be entered.

She says the corporation believes the texts are part of a SMiShing scheme, short for SMS phishing, aimed at tricking users to unknowingly download malware onto a mobile device or to send personal information.

A news release from the corporation says it never uses unsecured channels like text messages or social media to communicate sensitive information and it never issues refunds via text or Interac e-transfer.

Customers who have received a suspect message on their mobile device are encouraged to report it to the non-emergency line of their local police department and also to the federal government’s Canadian Anti-Fraud Centre.

The Canadian Press

Just Posted

Development permit issued for four-storey apartment on Dogwood Street

Proposed 63-unit building will include water conservation measures

Mark Chandler running for City of Parksville councillor

Chandler will focus on affordable housing, fiscal responsibility, economic growth and crime

New data gives insight into Parksville Qualicum Beach-area homeless community

42 without homes agree to take survey on gender, age, health, length of time in community

Parksville singer to celebrate birthday with concert

Robbie Van looking to raise money for Haven Society

Mt. Washington season passholders to be the first to receive the new tech in-hand

The new hands-free tech will be in full effect for winter 2018-19

VIDEO: Tour de Rock rider says event provides badly needed support

Cancer survivor and volunteer firefighter Nicole Emery speaks about importance of fundraising tour

Rattie scores 3 as Oilers blank Canucks 6-0

Vancouver slips to 1-5 in exhibition play

Veterans Affairs ordered to take second look before supporting vets’ relatives

Liberal government ordered officials to adopt a more critical eye

Dead B.C. motorcyclist was member of group that raced down mountain road

Some group members record their rides on Strathcona Parkway and post times to page

Indigenous athletes in spotlight at BC Sports Hall of Fame

New gallery to feature Carey Price, Kaila Mussel and Richard Peter

B.C. couple who went missing on flight from Edmonton named by family

Family released a statement Wednesday saying they’re still intent on finding the two-seater plane

VIDEO: A close look at what you were breathing during the B.C. wildfire season

Electron microscope images show soot and tar particles generated by worst B.C. fire season

Island man calls 911 after being robbed of his drugs

Nineteen-year-old and 15-year-old suspects face multiple charges following robbery Monday in Nanaimo

B.C. woman donates $250,000 to ovarian cancer research for friends

Two of Patty Pitts’s friends passed away from the disease within a year

Most Read