A sign informing guests of guidelines due to COVID-19 is seen at Playland amusement park at the Pacific National Exhibition, in Vancouver, on Friday, July 10, 2020. The park is now open Fridays, Saturdays and Sundays with a limited number of rides operating under reduced capacity due to COVID-19. Guests must purchase admission ahead of time online for one of two daily time slots and are also required to wear face masks while waiting in lines and while on rides. The park is closed for an hour each afternoon for sanitization. THE CANADIAN PRESS/Darryl Dyck

A sign informing guests of guidelines due to COVID-19 is seen at Playland amusement park at the Pacific National Exhibition, in Vancouver, on Friday, July 10, 2020. The park is now open Fridays, Saturdays and Sundays with a limited number of rides operating under reduced capacity due to COVID-19. Guests must purchase admission ahead of time online for one of two daily time slots and are also required to wear face masks while waiting in lines and while on rides. The park is closed for an hour each afternoon for sanitization. THE CANADIAN PRESS/Darryl Dyck

Retail Council of Canada asks B.C. to mandate masks to help with aggressive customers

Multiple other provinces have required masks to be worn indoors

The Retail Council of B.C. is urging the government to mandate masks to help stores with aggressive customers.

In a Wednesday (Nov. 18) news release, the council said that retailers in the provinces have followed current B.C. mask advice, and have added masks to their COVID-19 workplace safety plans and posted signs asking customers to wear them.

Speaking at a Monday press conference, provincial health officer Dr. Bonnie Henry again declined to mandate masks at a government level. She told reporters that masks were already all but required in most indoor spaces like stores, on ferries and buses and in other businesses.

“There is an order that requires businesses to have COVID safety plans. A retail location, for example, should have plans that include mask wearing. That means making them available to people, making it clear that they need to wear a mask when they’re in those settings, making sure staff need to know when to wear masks as well,” Henry said.

READ MORE: No mask mandate as B.C. breaks records with 1,959 new COVID cases, 9 deaths over weekend

However, the council said that a mask mandate from the government would be more effective than employees and stores trying to enforce their own rules.

“It will greatly help retail workers and store owners who experience aggressive behaviour from customers not wishing to wear face coverings,” said CEO Diane J. Brisebois. “When customers refuse to wear masks in stores, it puts workers and other consumers at risk.”

There have been numerous instances in B.C. of customers trying to get around store mask mandates in recent months. Police were called to a Kelowna Costco on Monday for a customer who refused to adhere to the retailer’s mask policy, and in Trail two people attempted to refuse to wear masks inside stores in October, requiring police intervention.

Other provinces and communities have brought in mask mandates of their own. One goes into effect in Saskatchewan Thursday, while Ontario has had one for longer.

READ MORE: Police called to Kelowna Costco after patron refuses to wear mask

READ MORE: One man fined, another banned from Trail store for refusing to wear masks indoors


@katslepian

katya.slepian@bpdigital.ca

Like us on Facebook and follow us on Twitter.

Want to support local journalism during the pandemic? Make a donation here.

CoronavirusRetail

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

An Island Health nurse prepares a dose of COVID-19 vaccine. (Photo courtesy Island Health)
Health authority opening 19 clinics to immunize Vancouver Island residents

Health authority anticipates more than 40,000 people will be immunized over the next month

(PQB News file photo)
Some frustrated Parksville Qualicum Beach residents now tossing recyclables in garbage

Option is driving to collection centres in Nanaimo and Courtenay

Mike Garland, fundraising member of the Oceanside Community Track committee, visits the PQB News/VI Free Daily studio. (Peter McCully photo)
PQBeat: Mike Garland’s group wants an updated running track in Parksville

Podcast: Talk includes fundraising, plans to upgrade aging facility and more

Elvira D’Angelo, 92, waits to receive her COVID-19 vaccination shot at a clinic in Montreal, Sunday, March 7, 2021, as the COVID-19 pandemic continues in Canada and around the world. THE CANADIAN PRESS/Graham Hughes
‘It’s been a good week’: Tam hopeful on vaccines as pandemic anniversary nears

Tam says the addition of two new vaccines will help Canadians get immunized faster

Const. Allan Young. Photo: Abbotsford Police Department
Manslaughter charge laid in Nelson death of Abbotsford police officer

Allan Young died after an incident in downtown Nelson last summer

(The Canadian Press)
‘Worse than Sept. 11, SARS and financial crisis combined’: Tourism industry in crisis

Travel services saw the biggest drop in active businesses with 31 per cent fewer firms operating

Pictures and notes in from friends and classmates make up a memorial in support and memory of Aubrey Berry, 4, and her sister Chloe, 6, during a vigil held at Willows Beach in Oak Bay, B.C., on December 30, 2017. THE CANADIAN PRESS/Chad Hipolito
Mother of slain daughters supports recent changes to Canada’s Divorce Act

Sarah Cotton-Elliott said she believed her children took a back seat to arranging equal parenting

An active transportation initiative is being planned for Electoral Area G of the Regional District of Nanaimo. (PQB News file photo)
RDN: Active transportation planning sought for French Creek area

Consultant to be hired to undertake $85,000 project

The Port Alice pulp mill has been dormant since 2015. (North Island Gazette file photo)
Parts recycled, life returning to inlet as as old Port Alice mill decommissioned

Bankruptcy company oversees de-risking the site, water treatment and environmental monitoring

Victoria man Brett Andersen is asking for people’s help to secure him one of eight free tickets to the moon. (Screenshot/@brettandersen Instagram)
Victoria man wants your help securing a free ticket to the moon

Japanese billionaire offering eight people a trip to the moon

The Conservation Officers Service is warning aquarium users after invasive and potentially destructive mussels were found in moss balls from a pet store. (BC Conservation Officers Service/Facebook)
Aquarium users in B.C. warned after invasive mussels found at pet store

Conservation officers were told the mussels were found in a moss ball from a Terrace pet store.

Most Read