E-Comm dispatchers saw an increase in phone calls due to the snow. (Black Press Media File)

Vancouver Island dispatchers see rise in 911 calls due to snowfall

A 10 per cent increase was seen overnight, with more throughout the day

Snow isn’t a common occurrence on southern Vancouver Island, and the sight has caused many people to reach out to emergency responders.

E-Comm, which runs the South Island 9-1-1/Police Dispatch Centre out of Saanich, said that when snow started falling on Sunday night there was a jump in calls.

“We saw more than 30 extra 911 calls, a 10 per cent increase, compared to a regular Sunday,” said Jasmine Bradley, corporate communications manager. “We’re seeing lots of calls come through in the morning for MVIs [motor vehicle incidents] and downed power lines.”

ALSO READ: Snowstorm 2020 – Here’s what you need to know to get around Greater Victoria today

A total of 84 calls came in Monday morning, compared to an average of 74.

While reporting car crashes or downed power lines is important, Bradley said some extra calls were coming in that weren’t really emergencies.

“We’ve had a few people calling in asking for updates on road conditions, or to find out if a street has been plowed,” Bradley said. “Those kinds of calls can’t come through 911; they need to call their local municipalities… we need to keep the lines clear for real emergencies.”

For the most up-to-date road conditions on highways visit drivebc.ca.

nicole.crescenzi@vicnews.com

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Cinema society concerned about bus garage property sale in Qualicum Beach

Group planned on commissioning a feasibility study for multi-use cinema

Ballenas Whalers football players honoured after stellar high school season

Chomolok, Rykers earn most valuable player accolades

‘Elizabeth Little Waterfront Park’ proposed in Qualicum Beach

It was first announced in 2018 that St. Andrews Lodge would be turned into a public space

VIDEO: Canada’s first presumptive case of coronavirus officially confirmed

Both patient and wife arrived on a China Southern Airlines flight after having been to Wuhan

Whistleblower says Iranian-Americans questioned at Peace Arch crossing were targeted

Immigration lawyer says response from Customs Border Protection is a ‘total cover up’

‘Big money’ funding B.C. politics now mostly from taxpayers

Campaign targets $16 million and counting in ‘politician welfare’

Ski lift closed at B.C. mountain over alleged actions of former employee

‘We are actively investigating and dealing with the actions of a former employee,’ said the resort

VIDEO: Music stars pay tribute to Kobe Bryant at Grammys award show

Music artists including Billy Ray Cyrus, Rick Ross and Kirk Franklin paid tribute to Bryant

John Lennon’s psychedelic Rolls-Royce on display at Royal BC Museum

The classic car has been a favourite for Beatles fans from Victoria and internationally

Coastal GasLink stresses pipeline ‘on a schedule’ as B.C. appoints liaison for Wet’suwet’en

670-kilometre pipeline is schedule to be completed by end of 2023

Furstenau flays NDP as she launches B.C. Green Party leadership bid

LNG, Site C dam wrong for environment, Cowichan MLA says

Most Read