LifeLabs privacy

When was the last time you stood among a group of strangers and recited your full name, birth date, address and phone number?

When was the last time you stood among a group of strangers and recited your full name, birth date, address and phone number?

I did just that recently at a LifeLabs clinic in the Oceanside Health Centre. Apparently everyone is required to confirm this information out loud when registering at the desk.

I overheard someone considerably more senior than me divulge all and I wondered how hard it would be for a ne’er-do-well sitting nearby to text a friend saying “old so-and-so isn’t home, here’s the address.”

Maybe the information could just be saved for future use. As I was leaving, I picked up a pamphlet titled ‘Your Privacy at LifeLabs,’ which goes into great detail assuring patients that they “respect your privacy and are firmly committed to maintaining the security and confidentiality of your personal information.”

There’s obviously room for improvement.

Margot MoserNanoose Bay

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