I would like to express my sincere thanks to Jon Cockcroft and office manager, Barbara of Parksville Hearing Clinic.
My dad had pretty much given up on being able to wear any kind of hearing aid to help him as he has challenging ears (narrow and bent ear canals, as well as wax issues).
I thought we ought to give just one more try and decided to phone them (I found their ad in The NEWS). I explained what had been happening and the challenges involved, but they were not daunted. My dad agreed to an appointment, and what followed was something that went beyond the call.
Jon was incredibly patient and willing to help dad if it was at all possible. He got the molds right on the first try and let dad try the hearing aids before making a commitment to buy.
Well a little over a month later dad is once again hearing and (I believe) very happy and satisfied. I really felt Jon went out of his way to help dad, and I truly recommend him to all those who could benefit from hearing aids no matter what the difficulty may be.
Thank-you for your honesty, your patient help, and your kindness.