Of the 875 calls, emails, text and webchats bc211 received from Vancouver Islanders last year, 23 per cent involved housing and homelessness.

Housing, healthcare and more: bc211 connects residents to resources

211 Day celebrates community success stories

On Feb. 11, British Columbians celebrate 211 Day, and province-wide access to help where and when they need it. Created in partnership with United Way, bc211.ca is the BC-wide resource that links residents to community, social and government resources on a comprehensive range of topics from employment assistance to mental health support to housing assistance.

On Vancouver Island and in the Lower Mainland, residents can also find phone, text, and live web chat support for innumerable questions people have.

A snapshot of local needs

What bc211.ca also does is provide a snapshot of current issues affecting B.C. communities. For example, it likely comes as no surprise that the No. 1 reason people accessed bc211 last year was to find help with housing and homelessness.

  • Of the 875 calls, emails, text and webchats bc211 received from Vancouver Islanders last year, 23 per cent involved housing and homelessness. Reasons for housing issues varied, and included women fleeing domestic violence, eviction and problems with rental housing.
  • 17 per cent concerned mental health and 15 per cent health generally
  • 13 per cent of people sought information about income and financial assistance.
  • 10 per cent sought information about substance use.

United Way Greater Victoria responded

Recognizing the concerns involving housing and homelessness, United Way Greater Victoria worked with partners comprising the Greater Victoria Extreme Weather Response Plan to create a new resource: the Shelter and Street Help Line via 2-1-1.

The help line assists people find a warm place to stay on any given night, when 1,300 people are typically living on Victoria’s streets. The help line also means that frontline responders can direct people in need to shelters with beds or mats available.

More than 100 people have been helped by the Shelter and Street Help Line since it launched Nov. 30. One family’s home burned down. Another caller was looking for shelter for somebody leaving detox.

One-stop link to the information you need

Regardless of where you are in the province, bc211.ca is there to help, connecting individuals 24/7 with current, reliable information about community resources close to home.

Find information about home care, non-clinical health resources, day programs and more, all easily accessed through the one-stop website. Topics are also tailored to aboriginal, immigrant and senior and youth communities, making it simple to access the information you need.

Optimized for mobile devices, access information at home or on the go. Or you can chat online at bc211.ca daily from 8 a.m. to 11 p.m.

Comments are closed

Just Posted

City of Parksville buys 222 Corfield site, now sole owners

With the purchase, the city will not facilitate cold weather shelter, soup kitchen on property

Thirty trees destroyed in Parksville’s Cedar Ridge Estates

Damage estimated at $30K; city says vandals intended to permanently ruin the trees

Canadian Music Hall of Famer Steven Page to play Parksville

Barenaked Ladies co-founder performs at Knox United Church on June 1

Parksville Beach Festival Society launches campaign for outdoor stage

Public invited to event May 25 to help with kickoff

Killer of Calgary mother, daughter gets no parole for 50 years

A jury found Edward Downey guilty last year in the deaths of Sara Baillie, 34, and five-year-old Taliyah Marsman

So, do you know ‘Dave from Vancouver Island’?

Ontario man searching for fellow he travelled with in Europe 50 years ago

Body of missing snowmobiler recovered from Great Slave Lake

Police confirm the body is that of one of three missing snowmobilers

Christmas morning burglar sentenced on Vancouver Island

Justin Redmond Feusse, 20, sentenced to 240 days in jail for Dec. 25 break-and-enter

Toddler seriously injured after falling from Okanagan balcony

RCMP are investigating after a two-year-old boy fell from the balcony of an apartment in Kelowna

Cost jumps 35% for Trans-Canada Highway widening in B.C.

Revelstoke-area stretch first awarded under new union deal

Is vegan food a human right? Ontario firefighter battling B.C. blaze argues it is

Adam Knauff says he had to go hungry some days because there was no vegan food

Winds helping in battle against fire threatening northern Alberta town

Nearly 5,000 people have cleared out of High Level and nearby First Nation

Most Read