City seeking satisfaction

Residents are being asked to give their opinions online

Parksville is conducting an online resident satisfaction survey to help staff and the new council understand the community’s priorities and evaluate the effectiveness of the city’s services.

They are using the same questions used in a 2008 telephone survey and a more comprehensive mail survey in 2010 so they can compare the results.

The current survey and past results are available through the city’s webpage at www.parksville.ca.

“This new customer satisfaction survey is being conducted so the city can continue to enhance the way it delivers existing programs and services and to identify key issues important to residents,” said city communications officer Debbie Tardiff in a news release.

The survey must be completed by January 15, 2012 and the results will be posted in February.

Residents who do not have access to the website can obtain a copy from the administration department at city hall.