I am writing this letter to express our gratitude to the those at the urgent care facility in the Oceanside Health Centre on May 5 who took exceptional and fast care of my husband.
My husband had surgery earlier that day and returned home but ran into problems later that afternoon/evening.
We were headed back to Nanaimo when we decided to stop at urgent care first to see if they could help him.
He explained what was happening and that we were headed to the hospital — the staff explained they are a triage centre, those that need attention first, get it right away.
With that said, they asked a few questions and took him right away and I did the paperwork. A nurse administered the necessary treatment.
Within a few minutes of pain relief he was a happy camper. The nurses continued their triage and monitored the situation.
The doctor then later checked on him, all was going well and after a few hours we were allowed to return home and told to come back if it started again, otherwise if all was well, to come back Sunday morning to be checked — which we did and all was well.
We would like to say thank-you for the urgent care facility and to all those that work there looking after us.
Locky and Gail HayParksville